Raving Fans: A Revolutionary Approach to Customer Service
- Brand: Random House Audio
- Product Code: 0739309536
- Availability: In Stock
-
$15.00
Details
Raving Fans: A Revolutionary Approach to Customer Service
Note: This is an Audiobook (Audio CD) and does not include actual book.
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Raving Fans: A Revolutionary Approach to Customer Service
Note: This is an Audiobook (Audio CD) and does not include actual book.
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Specifications | |
Binding | Audio CD |
Brand | Random House Audio |
Color | White |
EANs | 8601400146781 |
Format | Abridged |
ItemPartNumber | 9780739309537 |
Manufacturer | Random House Audio |
Model | 9780739309537 |
ProductGroup | Book |
ReleaseDate | 2004-01-13T00:00:01Z |
Title | Raving Fans: A Revolutionary Approach to Customer Service |
UnitCount | 1 |